Services

Santéon helped us frame issues and articulate goals and impediments to reaching those goals in a way we never could have done ourselves. Paul Roitman Bardack CEO, Non-Profit Organization

Santéon provides a broad range of services to ensure each customer gets the full value out of their business investment and to support our partners. Santéon has handled a broad range of technical and business challenges and will guide you through your BPM initiative to ensure you achieve your intended results. To find out more about any of our services, please contact us at 1.866.Santeon or info@santeon.com

Consulting Services- Practical Expertise at Your Side

Our consulting services are provided by experts in business process reengineering and systems integration, and augmented with subject matter experts in our industries. Santéon provides lean, practical and results oriented services with a focus on helping you achieve immediate business value while realizing long-term results.

Full life-cycle of consulting services Business Process Workflow Efficiency Modeling System Integration Design & Requirements Definition Architectural Review & Design Application and System Integration Transaction Mapping and Validation Intelligent Document Technology (Smart Forms) Design Portal & Clearinghouse Design and Implementation Project Management & BPM Coaching

Our consulting model is flexible to meet your needs with both the type of experts and amount of service you prefer:

• Complete Implementation: We can manage the complete project initiative from start to finish in accordance to your specific requirements.
• Resource Enhancement: We can supplement your BPM project initiative with the number and type of experts you require. Together, we will collaborate as one team with your organization to ensure your success by adding the resources to your project that you need.
• BPM Coaching: Our expert BPM consultants can provide coaching for your project team at pre-defined points or ad-hoc, to support your strategy, your team and your goals. Your coach will monitor your initiative and assist in areas where there are common pitfalls and challenges. Your coach is also available for tips & tricks and will facilitate the realization of your expected results.
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Training- Comfort Using Technology

Santéon’s training services give customers a jump-start to their implementation. Every customer should feel comfortable about using their technology, and Santéon has identified this need. The creation of solution specific training tailored to the needs of each customer allows customers to efficiently learn and master the technology. More on training services>>

Support- Available When You Need It

Not only does Santéon guide its customers through training and the stages of implementation; it provides vast support services for customers to utilize long after obtaining new technology. Santéon’s support services offer a plethora of assistance for customers to consume. Ranging in areas of technology assistance and technical support to consulting support and analysis, Santéon is ready to assistance its valuable customer. More on support services>>

Business Process Outsourcing Services- You Choose!

Santéon offers the option to host your solution for you, or you can host it yourself. Business Process Outsourcing (BPO) is strategic for some companies to reduce costs and focus resources on key business capabilities. While Santéon’s solutions require minimal infrastructure and resources to host and administer, we recognize that some organizations would prefer to have us host. Whichever you prefer. We are happy to discuss these different options with you. More on hosting servicess>>

Feel free to contact us for further information about any of our services at 1.866.Santeon or info@santeon.com.