Consulting Experts on Your Team
LEAN Consulting
Santéon's consulting experts have a depth and breadth of experience in business process re-engineering, software architecture, software development, project management and consulting. We've handled a wide array of business and technical challenges and can assist your organization achieve business performance improvements rapidly. Santéon provides a variety of flexible consulting models to suit your needs. The art of consulting Santéon provides to your organization is LEAN.
- Business Process Workflow Efficiency Modeling
- System Integration Design & Requirements Definition
- Architectural Review & Design
- Application and System Integration
- Transaction Mapping and Validation
- Intelligent Document Technology (Smart Forms) Design
- Clearinghouse Design and Implementation
- Project Management
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Lead and guide through rapid facilitation techniques
Employ rapid prototyping and iterative design & development
Accelerate the value of the initiative
Notice and focus on critical points and areas of value
BPM and integration initiatives don't have to be arduous and difficult or expensive. We employ a LEAN consulting methodology to team with you to discover the appropriate goals for BPM, help you discover new areas of efficiency, mitigate critical risks, jump over common process pitfalls such as what to automate, and focus on the critical objectives of value without getting side-tracked into details that do not bring value. The art is truly uncovering value for you. For one organization it is reducing costs. For another it is increasing business services. Another, customer service. Another, increasing accuracy of data or ensuring audit trail. While all these objectives are achievable, Santéon can help you prioritize goals and then architect your solution according to the value you desire.
While we do follow a defined, linear development methodology (Model & Simulate>Design & Build >Integrate>Monitor>Manage & Collaborate), we find that it is the art of consulting and guiding each unique client that brings business value greater than customers initially imagine in the solution.
Flexible Consulting Models
Our consulting model is flexible, providing you strategic options to meet your needs with both the type of experts and amount of service you prefer. We are happy to freely advise you on the type of services recommended for your organization. We also recommend strategic partners in consulting and integration services in several industries who are trained in using the Santéon BPM platform.
| FULL SERVICE |
Complete Implementation: We can manage the complete project initiative from start to finish in accordance to your specific requirements, to include experts in Project Management, Business Process Re-engineering, System Architecture, Development, Training and Change Management. We provide the following to make it easier for you to guide the initiative success:
- Insight. We will work with you to identify your goals and give you regular insight and oversight of the project towards reaching the goals.
- Rapid Prototyping. We use an iterative design and development methodology so you can visually 'see' the development and provide input along the way.
- Use natural language. Our technical staff is exceptional at using analogies and describing technology in plain and natural terms. This is true working with other technical staff, as well, since some technical staff may be new to some of the technologies.
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| STRATEGIC RESOURCES |
Resource Enhancement: We can supplement your BPM project initiative with the number and type of experts you require. Some organizations require extra support in process re-engineering, while others require additional technical skills or prefer a project manager to lead the implementation. Together, we will collaborate as one team with your organization to ensure your success adding the resources to your project that you desire.
- Leverage the strengths of the platform. Our consultants can help you effectively leverage the technical strengths of the platform. One such strength is around Santéon's Trans-Personnel Approach. The software is designed for business and technical users to collaborate effectively with tightly integrated business and technical views of process system integration. Santéon consultants will help you leverage the strengths of the platform to quickly tailor your solution. We've found that some organizations tend to separate traditionally along business and technical lines and the platform resolves this issue.
- Rapid Prototyping. We will help staff your project for initial successful deployment and to ensure you have the knowledge you need for on-going successful implementation and maintenance of the system.
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| STRATEGIC VALUE |
BPM Coaching: Our expert BPM consultants can provide coaching for your project team at pre-defined points or ad-hoc, to support your strategy, your team and your goals. Your coach will monitor your initiative and assist in areas where there are common pitfalls and challenges. Your coach is also available for tips & tricks and will facilitate the realization of your expected results. Coaching is best utilized to support our consulting and integration partners as they do repeat implementations, or with customers experienced in BPM.
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To discuss the types of consulting services appropriate for your organization, and the associated pricing rates, please contact us at 1-866-Santéon or info@santeon.com
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